Privacy Policy
StitchWorks Studio ("we", "us", "our") respects your privacy. This policy explains what personal information we collect from prospective students, clients and enquirers, how we use it, and the choices you have. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
Information we collect
We collect only the information we need to respond to you and deliver our training and studio services, including:
- Contact details you provide — such as your name, email address and phone number.
- Enquiry details — the program, workshop or tailoring service you are interested in, and any message you send us.
- Enrolment and order information necessary to arrange a course place or fulfil a tailoring or alteration order.
How we use your information
We use your information to respond to enquiries, arrange course places, deliver tailoring and alteration services, keep you informed about your enrolment or order, and improve our programs. We do not sell your personal information.
How we protect it
We apply reasonable administrative and technical safeguards to protect personal information against loss, theft and unauthorised access, and we retain it only as long as needed for the purposes described here or as required by law.
Sharing
We do not disclose your personal information to third parties except where necessary to deliver a service you have requested, or where required by law. Any service partners are expected to protect your information to a comparable standard.
Your choices
You may ask us to access, correct or delete the personal information we hold about you, and you may opt out of non-essential communications at any time. To make a request, contact us using the details below.
Cookies
This website is a simple informational site and does not use tracking or advertising cookies. Any strictly necessary technical data is used only to serve the site.
Contact us
Questions about this policy or your information? Reach us at info@stitchworksstudio.ca, call (437) 559-2990, or write to StitchWorks Studio, 180 Northfield Dr. Unit 4, Waterloo, Ontario N2L 0C7, Canada.